Posts: 12, Views: 2,332
TD: 8/3/14, 5:50 PM
Hello! I have issue with Steam copy of Terr.: game constantly crashes when I start it up. I trying to verify game cache - everything is ok there. I trying to set WinXP compatibility - that's not helping. Can you help me? p.s.: sorry for bad english :-s --- OS: Win7 sp1, 64-bit Processor: AMD-FX 6100 Memory: 12 GB ram
Dan: 8/3/14, 8:04 PM
thanks for posting. What do you mean by crashes when you start up. Do you see any of the game? Does a window open up? Do you get an error message? Have you tried disabling anti-virus / firewall? Do you have latest directx installed? Do you have latest video card drivers installed? Regards, Dan
TD: 8/3/14, 9:17 PM
Thanks for the answer! >Do you see any of the game? Does a window open up? No. > Do you get an error message? Yep, its looks like "Program has stopped working" message http://imgur.com/4A0pKEy Full text there: http://pastebin.com/8nJjirF8 >Have you tried disabling anti-virus / firewall? Yes, they are disabled >Do you have latest directx installed? Yes. Just checked. >Do you have latest video card drivers installed? Yes.
TD: 8/5/14, 5:37 AM
Um, do you need additional info?..
TD: 8/6/14, 6:00 PM
TD: 8/10/14, 4:52 PM
Still waiting for the solution =(
TD: 8/14/14, 7:09 PM
Thats not funny at all
TD: 8/28/14, 5:38 AM
TD: 8/31/14, 9:05 PM
Im still there.
TD: 8/31/14, 9:09 PM
And game still crashes every time when it start up.
TD: 9/16/14, 5:29 PM
You, guys, have worst tech.support of all time.
Dan: 11/10/14, 4:40 PM
sorry for the delay, the forum is meant to email me when a reply is made so sorry, I did not think to check back. Please try updating the app on Steam as we have recently patched and this should fix your issue. Best regards, Dan
TD: 5/12/15, 2:04 PM
Hello, its me again. Just want to say, your game is working for me now. I trying it hour ago and looks like everything goes smooth. Last time I do it 31.12.14 with same effect (crash on start up, yep). You guys doing good job with Terrorhedron. Wish you good luck.